Garmentory: 7 day returns, USD refunds, duty on you

Garmentory is a marketplace of independent boutiques that ship to you directly. Returns run 7 days. Refunds come back in US dollars, and import duty is yours to pay.

Quick facts

• Boutiques listed: over 1,000, alongside 3,000 designers, from its own homepage read 20 September 2026
• Trading since: 2014
• Return window: 7 days from delivery to start and post the return
• Return label: free in North America, issued within 24 hours
• Shipping: free over USD 100, USD 9.95 under that, USD 15 across the Canada and US border
• Duty: 100 per cent on the buyer, with no refund on a parcel you abandon

For a Canadian comparison, the Toronto shelf prices 4,834 pieces in Canadian dollars. The guide to duty on clothes into Canada has the thresholds a cross border order hits.

Who actually ships your order

Not Garmentory. Its own shipping page says orders are "shipped directly to you by the boutique, designer or reseller". Two sellers in one basket means two parcels.

That matters for a Canadian buyer. The seller's country decides whether your order crosses a border, and Garmentory does not filter its listings by that.

Its own words on duty: "All additional customs and import duties are the responsibility of the person purchasing." And a hard line under it, no refund if you abandon a parcel rather than pay the charge.

The 7 day return window

Seven days is short. The clock runs from delivery, and inside it you have to start the return and post it.

The item has to come back new, unworn, unwashed, tags attached. North American buyers get a prepaid label within 24 hours. Everyone else pays their own return shipping.

Refunds land in US dollars no matter where you are. If your card charged you in Canadian dollars, the exchange rate moves twice and you wear both moves.

What you cannot return at all

Sale, Made to Order and Make an Offer items are final. That covers most of what makes a marketplace like this worth browsing.

Never returnable at all: lingerie, swimwear, cosmetics, hair items, hats and earrings. Exchanges depend on each boutique's own policy and its stock.

None of the shipping, returns or about pages carries a date or a version number. Read them again the day you buy.

Seven days, a USD refund and duty you cannot recover. That is the real price of the listing.

What within counts instead

Two Toronto boutiques, 4,834 pieces and 224 designers on 20 September 2026, priced in Canadian dollars from CAD 10 to CAD 25,000, median CAD 400.

Both have a street address you can walk to. Utopia is at 132 Cumberland Street and WDLT117 at 7 Saint Thomas Street. The Toronto shelf lists what each one holds.

Terms are the shop's own, not ours. Ask before you pay, the same as you should on any marketplace.

Before you buy

Find the seller's country on the listing before anything else. That single fact decides your duty, your delivery time and your return cost.

Then read the return line. Seven days from delivery is roughly four usable days once a parcel has crossed a border. Our guide to duty on clothes into Canada has the thresholds.

Common questions

garmentory

Garmentory is an online marketplace listing over 1,000 independent boutiques and 3,000 designers, trading since 2014, where each boutique ships your order itself. Returns run 7 days from delivery, refunds are issued in US dollars, and sale, made to order and make an offer items are final.

garmentory canada

Garmentory ships to Canada, and its own fee table charges USD 15 when a seller and a buyer are on opposite sides of the border. Import duties are the buyer's, in its own words, and it will not refund a parcel you abandon rather than clear. Refunds come back in US dollars.

ssense alternatives

If the reason you are looking is cross border cost, a marketplace that ships from US boutiques does not solve it. On 20 September 2026 within's two Toronto boutiques held 4,834 pieces from 224 designers, priced in Canadian dollars, median CAD 400. The designer directory lists the houses each shop carries.

Read 20 September 2026: garmentory.com shipping, returns and about pages, plus within's own shelf count. Garmentory did not pay for this page. Tell us at hello@shopwithin.co if a detail has moved.

within opens the world's best boutique shelves on October 1, Toronto and New York first. Until then, the field guides cover what to check before you pay.