within · Compare · Read 9 November 2026
GOAT return policy: 30 days, paid back in GOAT Credit, with fees taken off
GOAT accepts returns on new, GOAT Clean, clothing and accessory items in the same condition within 30 days of delivery, and refunds in GOAT Credit, less shipping both ways and, for US buyers, any return processing fee of up to 15% of the item's price (GOAT help, read 9 November 2026). Used, vintage, sample, Final Sale, auction and GOAT Storage items cannot go back, except under its Buyer Protection Policy.
Every fact about GOAT is from its own pages, with the day we read them.
GOAT returns, on its own pages
Each line says when we read it. Pages change: check GOAT's checkout before you pay.
| Time limit | 30 days from the day you receive the item to ask for a return. The item must ship back within 3 business days of receiving the return label. Read 9 November 2026 |
|---|---|
| What can go back | New In Box, New No Box, GOAT Clean, clothes and accessories in the same condition as sent, with tags attached and no creases from trying on. Read 9 November 2026 |
| What cannot | Items listed Final Sale, Vintage, Sample, ID, Custom, Defect, Pre-Release, used items, auction items, GOAT Storage items, and items shipped to a freight forwarder or to a delivery address in the People's Republic of China. Read 9 November 2026 |
| Your refund | GOAT Credit, for the item total minus shipping to and from you and any priority processing fee. US buyers may also pay a return processing fee of up to 15% of the item's price. Read 9 November 2026 |
GOAT next to the other resale apps
Sorted by whether an item you do not want can go back, then by the days you have to report a problem, from each site's own return pages, read 9 November 2026.
| Site | Time to report a problem | Returns, in its own words |
|---|---|---|
| GOAT | 30 days from delivery Read 9 November 2026 | New items and clothes in the same condition can go back within 30 days of delivery, for GOAT Credit less shipping both ways and, for US buyers, any return processing fee of up to 15% of the item's price. Used, vintage, sample, Final Sale and auction items cannot. Read 9 November 2026 |
| StockX | 14 days from delivery Read 9 November 2026 | US customers can return eligible Verified Marketplace items within 14 days of delivery for StockX Credit, when the item page shows the 14 Day Return label. Credit is US only. Used Listings and Live items do not qualify. Read 9 November 2026 |
| Depop | 30 days from purchase Read 9 November 2026 | No return because it does not fit or you changed your mind, unless the seller agrees. Depop Protection refunds an item that does not arrive, arrives damaged or is significantly not as described, if you report it within 30 days of purchase. Read 9 November 2026 |
| Vestiaire Collective | 14 days (professional sellers) Read 9 November 2026 | Items from individual sellers cannot be returned; you can relist free within 72 hours, or with a processing fee within 14 days. Items from professional sellers can be returned within 14 days for a full refund. Read 9 November 2026 |
| Grailed | 3 calendar days from delivery Read 9 November 2026 | A return only if the seller described the item wrongly: authenticity, colour, condition, fabric or measurements, or sent the wrong item, reported within 3 calendar days of delivery. Otherwise the seller is not required to take it back. Read 9 November 2026 |
| Poshmark | 3 days (72 hours) from delivery Read 9 November 2026 | All sales are final unless the item never ships or does not match its listing. You have 3 days (72 hours) after delivery to open a return case. An item that does not fit or that you changed your mind about cannot go back. Read 9 November 2026 |
| Vinted | 2 calendar days after the delivery notice Read 9 November 2026 | A refund for items that are lost, damaged or significantly not as described, on purchases made with Buy now. You have 2 calendar days to report it after Vinted says the order should have arrived, and buyers pay return shipping unless the seller covers it. Read 9 November 2026 |
| within | Set by each boutique | Each boutique's own policy, shown on every item's page under Delivery and returns. |
Where within fits
within is the live shop window of independent luxury boutiques: what is on the shelf right now, in your city first, bought from the shop itself.
On within, each boutique shows its own returns terms on every item's page, under Delivery and returns.
See every boutique on within and how within works.
Where these facts come from
Each site's own help and policy pages, read 9 November 2026. Pages change: check the site's checkout before you pay.
More comparisons
From the journal and the tools
Common questions
Does GOAT accept returns?
Yes, on new, GOAT Clean, clothing and accessory items in the same condition, within 30 days of receiving them, per GOAT's help pages read 9 November 2026. The refund is GOAT Credit, not money back to your card.
Are there fees on GOAT returns?
Yes. GOAT's page says your refund is the item total minus shipping to and from you and any priority processing fee, and that US buyers may also pay a return processing fee of up to 15% of the item's price (read 9 November 2026).
Can you return used shoes to GOAT?
No. GOAT says used items are Final Sale and cannot be returned, except under its Buyer Protection Policy (read 9 November 2026).