within · Compare · Read 9 November 2026
StockX return policy: 14 days, for StockX Credit, for US buyers on labelled items
US customers can return eligible Verified Marketplace purchases within 14 days of delivery for StockX Credit, when the item page shows the 14 Day Return label (StockX help, read 9 November 2026). StockX Credit is US only. Listings and Live purchases do not qualify, and a wrong, damaged or materially different item falls under the Buyer Promise instead, reported within 14 days.
Every fact about StockX is from its own pages, with the day we read them.
StockX returns, on its own pages
Each line says when we read it. Pages change: check StockX's checkout before you pay.
| Who can return | US customers, on Verified Marketplace items labelled 14 Day Return at the time of purchase. EU and UK residents have a statutory right of withdrawal. Read 9 November 2026 |
|---|---|
| Refund form | StockX Credit, in USD, available to US customers only. Credits expire 12 months after they are applied. Read 9 November 2026 |
| Conditions | The item must be unused and in the same condition as delivered, with any StockX tag attached, and shipped back within 7 days of starting the return. A return can be denied if flagged. Guest Checkout may not qualify. Read 9 November 2026 |
| Damaged or wrong items | The Buyer Promise covers an item that arrives damaged, the wrong item or size, or materially different from its description. Ask within 14 days of delivery; approved returns get a prepaid label and a refund to your original payment. Read 9 November 2026 |
| If you changed your mind and it is not eligible | No Fee Resale lets you resell a new item delivered in the past 90 days without selling fees. Read 9 November 2026 |
StockX next to the other resale apps
Sorted by whether an item you do not want can go back, then by the days you have to report a problem, from each site's own return pages, read 9 November 2026.
| Site | Time to report a problem | Returns, in its own words |
|---|---|---|
| GOAT | 30 days from delivery Read 9 November 2026 | New items and clothes in the same condition can go back within 30 days of delivery, for GOAT Credit less shipping both ways and, for US buyers, any return processing fee of up to 15% of the item's price. Used, vintage, sample, Final Sale and auction items cannot. Read 9 November 2026 |
| StockX | 14 days from delivery Read 9 November 2026 | US customers can return eligible Verified Marketplace items within 14 days of delivery for StockX Credit, when the item page shows the 14 Day Return label. Credit is US only. Used Listings and Live items do not qualify. Read 9 November 2026 |
| Depop | 30 days from purchase Read 9 November 2026 | No return because it does not fit or you changed your mind, unless the seller agrees. Depop Protection refunds an item that does not arrive, arrives damaged or is significantly not as described, if you report it within 30 days of purchase. Read 9 November 2026 |
| Vestiaire Collective | 14 days (professional sellers) Read 9 November 2026 | Items from individual sellers cannot be returned; you can relist free within 72 hours, or with a processing fee within 14 days. Items from professional sellers can be returned within 14 days for a full refund. Read 9 November 2026 |
| Grailed | 3 calendar days from delivery Read 9 November 2026 | A return only if the seller described the item wrongly: authenticity, colour, condition, fabric or measurements, or sent the wrong item, reported within 3 calendar days of delivery. Otherwise the seller is not required to take it back. Read 9 November 2026 |
| Poshmark | 3 days (72 hours) from delivery Read 9 November 2026 | All sales are final unless the item never ships or does not match its listing. You have 3 days (72 hours) after delivery to open a return case. An item that does not fit or that you changed your mind about cannot go back. Read 9 November 2026 |
| Vinted | 2 calendar days after the delivery notice Read 9 November 2026 | A refund for items that are lost, damaged or significantly not as described, on purchases made with Buy now. You have 2 calendar days to report it after Vinted says the order should have arrived, and buyers pay return shipping unless the seller covers it. Read 9 November 2026 |
| within | Set by each boutique | Each boutique's own policy, shown on every item's page under Delivery and returns. |
Sneakers and streetwear from boutiques that say their terms up front
Each item's page shows that boutique's own terms.
Where within fits
within is the live shop window of independent luxury boutiques: what is on the shelf right now, in your city first, bought from the shop itself.
On within, each boutique shows its own returns terms on every item's page, under Delivery and returns.
See every boutique on within and how within works.
Where these facts come from
Each site's own help and policy pages, read 9 November 2026. Pages change: check the site's checkout before you pay.
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Common questions
Can you return items on StockX?
US customers can return eligible Verified Marketplace items within 14 days of delivery for StockX Credit, if the item shows the 14 Day Return label, per StockX help read 9 November 2026. Used Listings and Live items do not qualify.
Is the StockX refund in cash?
No. An accepted 14 day return is issued as StockX Credit, in USD and for US customers only (read 9 November 2026). Buyer Promise returns for a damaged or wrong item go back to your original payment method.
How long does StockX give you to report a problem?
StockX's Buyer Promise gives 14 days from delivery for an item that arrives damaged, the wrong item or materially different (read 9 November 2026).