within · Compare · Read 9 November 2026
Depop return policy: 30 days for problems, none for a change of mind
Depop Protection gives a full refund if your item never arrives, arrives damaged or is significantly not as described, as long as you report it within 30 days of purchase and paid through Depop Payments (Depop's pages, read 9 November 2026). If it simply does not fit or you changed your mind, the seller does not have to take it back.
Every fact about Depop is from its own pages, with the day we read them.
Depop returns, on its own pages
Each line says when we read it. Pages change: check Depop's checkout before you pay.
| Time limit | 30 days from the date of purchase to report an item not as described or missing. Read 9 November 2026 |
|---|---|
| What is covered | Lost and damaged items, incorrect sizes, wrong colours, counterfeit items, severe damage, major flaws not shown on the listing, and incorrect or missing items. Read 9 November 2026 |
| What is not | Smells, minor damage on second hand or vintage items, material that looks different to the images, an item that does not fit, and a change of mind. Read 9 November 2026 |
| How you paid | Depop Protection applies to purchases paid through Depop Payments (card, Apple Pay, Google Pay or Klarna). Direct transfers, PayPal and Venmo payments outside the app are not covered. Read 9 November 2026 |
| Where it applies | Buyers in the UK, the US and Australia. Read 9 November 2026 |
| Business sellers | A registered business seller has its own returns policy. For other sellers a return is the seller's choice. Read 9 November 2026 |
Depop next to the other resale apps
Sorted by whether an item you do not want can go back, then by the days you have to report a problem, from each site's own return pages, read 9 November 2026.
| Site | Time to report a problem | Returns, in its own words |
|---|---|---|
| GOAT | 30 days from delivery Read 9 November 2026 | New items and clothes in the same condition can go back within 30 days of delivery, for GOAT Credit less shipping both ways and, for US buyers, any return processing fee of up to 15% of the item's price. Used, vintage, sample, Final Sale and auction items cannot. Read 9 November 2026 |
| StockX | 14 days from delivery Read 9 November 2026 | US customers can return eligible Verified Marketplace items within 14 days of delivery for StockX Credit, when the item page shows the 14 Day Return label. Credit is US only. Used Listings and Live items do not qualify. Read 9 November 2026 |
| Depop | 30 days from purchase Read 9 November 2026 | No return because it does not fit or you changed your mind, unless the seller agrees. Depop Protection refunds an item that does not arrive, arrives damaged or is significantly not as described, if you report it within 30 days of purchase. Read 9 November 2026 |
| Vestiaire Collective | 14 days (professional sellers) Read 9 November 2026 | Items from individual sellers cannot be returned; you can relist free within 72 hours, or with a processing fee within 14 days. Items from professional sellers can be returned within 14 days for a full refund. Read 9 November 2026 |
| Grailed | 3 calendar days from delivery Read 9 November 2026 | A return only if the seller described the item wrongly: authenticity, colour, condition, fabric or measurements, or sent the wrong item, reported within 3 calendar days of delivery. Otherwise the seller is not required to take it back. Read 9 November 2026 |
| Poshmark | 3 days (72 hours) from delivery Read 9 November 2026 | All sales are final unless the item never ships or does not match its listing. You have 3 days (72 hours) after delivery to open a return case. An item that does not fit or that you changed your mind about cannot go back. Read 9 November 2026 |
| Vinted | 2 calendar days after the delivery notice Read 9 November 2026 | A refund for items that are lost, damaged or significantly not as described, on purchases made with Buy now. You have 2 calendar days to report it after Vinted says the order should have arrived, and buyers pay return shipping unless the seller covers it. Read 9 November 2026 |
| within | Set by each boutique | Each boutique's own policy, shown on every item's page under Delivery and returns. |
Where within fits
within is the live shop window of independent luxury boutiques: what is on the shelf right now, in your city first, bought from the shop itself.
On within, each boutique shows its own returns terms on every item's page, under Delivery and returns.
See every boutique on within and how within works.
Where these facts come from
Each site's own help and policy pages, read 9 November 2026. Pages change: check the site's checkout before you pay.
More comparisons
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Common questions
Can you return something on Depop?
Only through Depop Protection if the item never arrives, arrives damaged or is significantly not as described, and only within 30 days of purchase, per Depop's pages read 9 November 2026. If you changed your mind, it is the seller's choice.
How long do you have to report a problem on Depop?
Depop says 30 days from the date of purchase, on purchases paid through Depop Payments (read 9 November 2026).
Does Depop refund if it doesn't fit?
No. Depop's refund page, read 9 November 2026, says an item that does not fit or does not look right is not covered, and a seller does not have to offer a refund if you change your mind.