within · Compare · Read 9 November 2026
Mytheresa returns: 30 days, free from the country it was sent to
Mytheresa takes returns and exchanges within 30 days of receipt, in the original condition with tags attached, and returns are free only from the country the order was sent to (its customer care pages, read 9 November 2026). Items marked Final Sale, gift cards and customised items cannot go back. The refund goes to your original payment method, or to store credit if you ask.
Every fact about Mytheresa is from its own pages, with the day we read them.
Mytheresa returns, on its own pages
Each line says when we read it. Pages change: check Mytheresa's checkout before you pay.
| Time limit | Mytheresa takes returns and exchanges within 30 days of receipt, unworn with tags on and in the original boxes. Final Sale items, gift cards and customised items cannot go back. Read 9 November 2026 |
|---|---|
| Where it can go back from | Returns are free only from the country the order was sent to, with one prepaid label per order, by DHL (or FedEx on the US page). The refund goes to your original payment method or to store credit if you choose it. Read 9 November 2026 |
Mytheresa next to the other designer sites
In the same order as our other comparisons: what each site takes off your hands. Dates are in each row.
| Site | Returns, in its own words |
|---|---|
| Farfetch | 30 days from delivery, with a free collection. No exchanges. On a duty paid order the duty is refunded too. Read 9 November 2026 |
| Mytheresa | Free returns within 30 days of receipt, from the country it was sent to. Exchanges for another size only. A Canadian refund includes the duty and tax. Read 9 November 2026 |
| SSENSE | Ask within 30 days of delivery. Return shipping is free from Canada and the US. No direct exchanges, and final sale items cannot go back. Read 9 November 2026 |
| END. Clothing | 30 days from delivery, and the parcel only has to be on its way back by then. Refund or store credit; exchanges are paused for now. You pay the return postage. Read 9 November 2026 |
| Holt Renfrew | 30 days from the order date for full price, 14 for sale, by mail or in a store. Final sale cannot go back. Read 9 November 2026 |
| Garmentory | 7 days from delivery, full price items only; sale is final. Refunds are paid in US dollars. Free return shipping inside North America. Read 9 November 2026 |
| within | Each boutique's own policy, shown on every item's page under Delivery and returns. |
Designer clothes, shoes and bags from boutiques that say their terms up front
Each item's page shows that boutique's own terms.
Where within fits
within is the live shop window of independent luxury boutiques: what is on the shelf right now, in your city first, bought from the shop itself.
On within, each boutique shows its own returns terms on every item's page, under Delivery and returns.
See every boutique on within and how within works.
Where these facts come from
Each site's own help and policy pages, read 9 November 2026. Pages change: check the site's checkout before you pay.
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Common questions
What is the Mytheresa return policy?
Mytheresa's customer care pages, read 9 November 2026, give 30 days from receipt to return or exchange an item unworn, with tags on and in its original boxes. Items marked Final Sale cannot go back.
Are Mytheresa returns free?
Yes, when the return goes back from the country the order was sent to, per its customer care pages, read 9 November 2026. Otherwise you pay the shipping and import charges.
How do you return something to Mytheresa?
Start at its returns portal, mytheresa.com/returns, with your order number and email, print the label, and send everything back in one parcel by the same courier (read 9 November 2026).