Your Squarespace store on within.

Three things on the counter and the whole setup fits in one sitting.

1. The Squarespace owner login.

   The person who owns the site signs in and chooses Allow. A contributor login cannot approve the connection.

2. An email for the owner.

   Sign-in links for your order counter and new-order alerts go there.

3. Bank details and a piece of ID.

   Payouts run through Stripe. The form takes five minutes; a void cheque photo covers the bank part.

Any Squarespace plan, any template. Nothing to install.

Your products and stock stay in Squarespace. within keeps them in sync and writes its orders next to yours.

One link. It works on a laptop or a phone.

Connect your store

1. Open the link and choose I use Squarespace.

   Enter the owner email, then Continue to Squarespace.

2. Sign in to Squarespace, pick the site, and choose Allow.

   Squarespace lists what within reads (your products and inventory) and what it may do (adjust the inventory of pieces sold on within, and create the orders within places for you). Any Squarespace plan works.

3. Watch the count.

   You land on a page that says your store is connected and how many products synced. Every visible physical product with a price comes across.

On a Commerce Core, Plus or Advanced plan and would rather use a key? The same page has an advanced path: generate a Developer API key under Settings → Advanced with Products set to Read and Inventory and Orders set to Read and Write, and paste it.

Your stock moves in Squarespace the second something sells, and comes back if it is returned, so there is nothing to reconcile.

Shoppers pay inside within. Stripe pays your share to your bank, less within's commission at the rate agreed with your store, and Stripe's card processing comes out of the sale like any card payment. One form, once.

1. Open the Get paid tab.

   It opens Stripe's form: your business details, a bank account and ID. Five minutes, once.

2. Wait for the badge.

   Your counter reads Hidden until payouts are active while Stripe checks the details, then Live. The shelf appears to shoppers at that moment.

3. Know what you will see on a statement.

   A within sale reads WITHIN on the shopper's card statement. Your share arrives by Stripe payout on Stripe's schedule, two business days at first.

within never holds your money. Stripe does, briefly, and then it is in your bank.

Store settings, in your within counter. Only the phone is required; the rest makes pickups smoother. Then choose Go live.

Store phone

Required. Marketplace support uses it, and couriers do once delivery is on.

Store hours

Recommended. Shown to shoppers so they know when to collect.

Pickup instructions

Recommended. One line, such as: come to the register with the order name.

Neighbourhood

Recommended. The district shoppers know you by. It appears on your pieces.

Pickup location

Squarespace does not tell us where your shop is. Add the address in Store settings; shoppers see it as the pickup spot.

Storefront photo

Nice to have. A well-lit photo of your room fronts your boutique card in the app.

Shipping

Optional. Set a flat rate and shoppers can have a piece shipped; you pack it and mark it shipped with the tracking number.

Bookmark your counter link from Store settings. It signs you in with one tap, so treat it like a password.

A within order, start to finish.

Never refund a within sale from Squarespace. The counter has a Process a return box for that, and it puts the stock back for you.

Start with the badge at the top of your counter. It says whether shoppers can see you and what needs attention.

The badge says Hidden until payouts are active.

Stripe has not finished checking your details, or the form was never completed. Open the Get paid tab; it says exactly what is missing. The shelf appears the moment Stripe says yes.

The badge says Paused.

Open the counter and choose Go live.

A product is missing.

In Squarespace the product needs to be a physical product, visible, with a price and a photo, and either stock above zero or unlimited stock. Services, gift cards and digital products stay off within.

The stock looks wrong.

within follows Squarespace. A sale on your own site reaches within within a minute; a count you change by hand shows within fifteen minutes. Store settings has a Sync now button for right now.

The counter shows a Reconnect Squarespace card.

Squarespace stopped accepting our access, usually because within was disconnected under Settings → Connected extensions, or the connection sat unused for a week. Tap Reconnect, sign in, choose Allow, and everything resumes.

How do I get back into my counter?

Open the portal sign-in page and enter the owner email; a sign-in link arrives. A device stays signed in for 90 days, and the counter link from the welcome email is the bookmark for a shop tablet.

Changed something in Squarespace and do not see it yet? In Store settings, choose Sync now.

Do within orders show up in my Squarespace?

Yes. Each within order appears in Commerce → Orders with the channel within, the items, the shopper's name and the within order reference, and Squarespace deducts the stock when the order is created. The money itself was taken by within, so Squarespace never charges the shopper; the order there is your record of the sale, and your stock comes back if the order is cancelled.

Which Squarespace plans work?

Any plan, when you sign in with Squarespace. Sites on Commerce Core, Plus or Advanced can also connect with a Developer API key from Settings → Advanced, which is the older path and works the same way except that stock updates arrive only by the fifteen minute check.

What does it cost?

Nothing monthly. within keeps a commission on each sale it brings you, at the rate agreed with your store, and Stripe's card processing comes out of the sale like any card payment. You pay nothing on your own site's traffic.

Do I need Stripe?

Yes. Shoppers pay inside within and Stripe pays your share to your bank, so the five minute Stripe form is the one setup step. Your shelf stays hidden until Stripe activates payouts.

How do refunds work?

From the within counter. The shopper shows the code from their within order, you look it up and refund it. The refund runs on within and the stock goes back in Squarespace. A refund made from Squarespace does not move any money, because Squarespace never took any.

What does within read from my site?

Your products, variants, prices, photos and inventory, and the orders it creates for you. Nothing about your customers or your other orders.

How do I disconnect?

In Squarespace, open Settings → Connected extensions and disconnect within, or delete the API key if you connected with one. Syncing stops at once and your shelf comes off within. Reconnect any time with the same link.

Do I need a new workflow?

Keep managing products and stock in Squarespace. Orders come by email and sit on the counter, one tap to mark ready.

Can I pause my store?

Yes. Pause from Store settings. Your products keep syncing until you go live again.

Can shoppers get delivery?

Pickup at your counter, always. Shipping is yours to switch on: in Store settings, set a flat rate and shoppers can have a piece shipped. You pack it, mark it shipped on the Orders tab with the tracking number, and the rate is paid out to you with the sale. Courier delivery within the hour is coming; your counter will say when it is on.